RETURNS AND COMPLAINTS

Services

RETURNS AND COMPLAINTS

Thanks to our specific tools, returned products can be brought back on stock and sold. We have the necessary tools to get returned products back on sale. The fashion industry is one of our specialities, thanks to which we know the entire process of handling returns from the very beginning. We help our clients to make the whole process as simple as possible and also understandable for the consumer. The returns verification scheme is adapted to our client recommendation, we are flexible and open to all suggestions. During the process, we check whether the return is full-fledged and we assess the condition of the product, then decide whether to put it up for sale or to refresh or minor repair. We want the overall process to be successful, supported by customer satisfaction, and thus also its consumer.